Nplay Academy turns Nplay's technology and business expertise into practical, hands-on training — built on real execution experience, not theory. Programs are led by PhD, MBA, PMP® and TOT-certified faculty and delivered through EU, ITC and PUM Netherlands partner programs, reaching Jordan, the GCC, Iraq and the China–Middle East corridor.
At Nplay Academy, we channel our technology and business expertise into practical training and consultation. Our programs are built on real execution experience — not theory — helping people and organizations move fast in a changing economy. With a focus on AI, VR and business growth, hands-on programs and real mentorship, Nplay Academy turns emerging technology into lasting capability for the people who drive your business forward.
We design practical, hands-on programs that turn emerging technology into a hub of real capability and lasting impact for your team.
AI for business, research, ideation and sustainable innovation.
Entrepreneurship, investment readiness and market entry.
Immersive labs exploring retail, training and engagement.
Customer experience, communication and leadership.
15+ programs and courses across three learning tracks.
Five flagship courses from the catalog — full curriculum, faculty and takeaways for each.
Tech & Future Skills · AI 3 Days Bootcamp Beginner-friendly
Turn an idea into a fundable, SDG-aligned project — using AI as your working tool, ending in a live pitch.
Day 1 — Foundations: Sustainability, SDGs & ESG basics · AI for research & ideation · Finding a problem worth solving
Day 2 — Design: Stakeholder mapping · SWOT & PESTLE analysis · Risk analysis & AI ethics
Day 3 — Pitch: Sustainability KPIs · Project canvas build · 5-minute live pitch & feedback
Why it's different: you build and pitch a real project, not watch slides; AI is applied to sustainability decisions, not generic prompt tricks; framed in SDG & ESG language investors and donors recognise.
Led by Ghidaa Makahleh, MBA, PMP® · Who benefits students & graduates, SME & corporate teams, entrepreneurs, NGOs & public sector
You leave with: SDG-aligned project concept, AI prompt toolkit, completed project canvas, risk & stakeholder analysis, 5-minute pitch deck.
Leadership & Strategy 2 Days Foundations PMP®-informed
Learn how real projects are planned, delivered and reported — and leave with templates you keep using.
Day 1 — Plan: Project life cycle & roles · Scope, schedule & cost basics · Writing a project charter
Day 2 — Deliver: Stakeholders & risk register · KPIs, tracking & reporting · Presenting your project plan
Why it's different: taught by a PMP® certified practitioner, simplified for first-time leads; you plan a real project, not an abstract textbook case; you keep the templates and checklists for your actual work.
Led by Ghidaa Makahleh, MBA, PMP® · Who benefits students & graduates, young professionals, SME teams, founders
You leave with: project charter, simple work plan, risk register, KPI & reporting sheet, plan presentation.
Business & Professional Skills 2 Days 12 Hours Client-facing teams
Turn everyday service into measurable loyalty — with journey mapping, recovery skills and metrics leadership understands.
Day 1 — Understand & Design: CX fundamentals & why it pays · Customer journey mapping · Behaviour & segmentation
Day 2 — Deliver & Sustain: Communication & active listening · Service recovery & problem solving · CRM, AI & chatbot support · Measuring: NPS, CSAT, CES · Customer-centric culture & action plan
Why it's different: led by a 14-year banking leader who managed frontline teams daily; built on real service-recovery scenarios and live role play; you leave with metrics you can report — NPS, CSAT, CES.
Led by Walaa Almahadeen · TOT Certified · Who benefits service & call centre teams, sales & account teams, retail & hospitality, managers
You leave with: customer journey map, CX metric set, service recovery scripts, 30-day action plan.
Business & Professional Skills 2 Days 8 Hours All professionals
Build the presence, communication and cross-cultural confidence that wins trust in the room — and online.
Day 1 — Presence: Etiquette foundations & professional image · Verbal, non-verbal & written communication · Meetings, introductions & networking
Day 2 — Practice: Dining & social etiquette · Cross-cultural etiquette · Handling difficult situations · Role play & feedback · Case studies & personal action plan
Why it's different: practice-based — role plays, a dining lab and real client scenarios; cross-cultural fluency for regional and international business; you leave with a personal action plan, not generic rules.
Led by Walaa Almahadeen · TOT Certified · Who benefits client-facing staff, graduates, sales & business development, leaders & representatives
You leave with: personal etiquette action plan, communication templates, cross-cultural quick guide, difficult-conversation scripts.
Tech & Future Skills 2 Days Immersive Lab
A 2-day immersive lab exploring how virtual and augmented reality reshape retail, training and customer engagement — with live demos on Nplay's own VR & AR technology.
See also the full VR solutions hub and VR training & simulation service this lab draws on.
Built for the people who move the economy.
Team upskilling your people apply immediately.
Job-ready future skills to launch careers.
Co-designed programs and immersive tech labs.
Idea-to-pitch, investment and market-entry support.
Service standards that lift image and retention.
SDG-aligned design and donor-ready reporting.
Real programs, real partners, real delivery — experience across SMEs, entrepreneurs, institutions, NGOs, academia and international partners.
PUM Netherlands Senior Experts · Eurocham Jordan · EU & ITC — Euromed Trade Helpdesk · Ministry of Industry, Trade & Supply · Jordan Exports · China Green Development Foundation · GITEX & LEAP · Major-brand immersive & hologram projects.
We help you discover the right connections — a network spanning industry, investment, academia and government.
Investor & trade network, university collaborations and government relations built over years of delivery.
Corporate sponsorships and an alumni community that keeps growing after every program.
PUM Netherlands · Eurocham Jordan · EU & ITC · Ministry of Industry, Trade & Supply · Jordan Exports · China Green Development Foundation · GITEX & LEAP · China–Middle East Bridge.
One capable person changes a team. A capable team changes an organisation. That is how training becomes economic impact.
A skill they own for life — confidence and employability.
Shared language, faster delivery and fewer costly mistakes.
Better service, stronger retention and measurable growth.
Local talent competing globally — and staying to build here.
Doctoral researchers, certified project professionals and industry leaders who have delivered the work they teach.
Architectural Engineer, Autodesk Certified (Revit). Founder & CEO of Nplay — built a technology company delivering AI, hologram and immersive solutions. Leads digital twins, BIM management and AI-driven visualisation for large projects, and has presented Nplay technology at GITEX and LEAP.
Focus: AI-driven digital transformation, digital twins & BIM, VR/AR & real-time engines. Leads: Digital Transformation, AI for Business, VR & Metaverse Strategy, Technical consultation.
MBA, PMP®, PhD Researcher, Python & AI Diploma. Advisory delivered through EU, ITC and PUM Netherlands programs — technical assistance to SMEs via PUM Netherlands Senior Experts and Eurocham Jordan, trade readiness support through the EU & ITC Euromed Trade Helpdesk, and work alongside the Ministry of Industry, Trade & Supply, Jordan Exports and the China Green Development Foundation.
Focus: AI for sustainability, SDG-aligned project design, project planning & KPIs. Teaches: AI & Green Innovation Bootcamp, Project Management Essentials, facilitation & pitching.
TOT Certified, 14+ years in banking and service leadership. Former branch manager who led frontline teams accountable for service quality, client retention, escalations and recovery — now delivering CX and etiquette programs for client-facing teams across sectors.
Focus: Customer experience, business etiquette, professional communication. Teaches: Customer Experience Excellence, Business Etiquette for Professionals, handling difficult customers.
Background in Film & Production and Immersive Design. Owns creative direction across brand, film and immersive output at Nplay — concept-to-delivery production for commercial clients, story-led VR and interactive installations, and direction of multidisciplinary production teams.
Focus: Creative direction & storytelling, film & branded content, immersive & VR experiences. Brings to programs: Storytelling & presentation, immersive experience design, production leadership.
Led by Hani Alhaj and a growing network of certified trainers and consultants, Nplay Academy pairs real project experience with practical, story-driven learning.
✓ Full in-house capability — training, consultation and technology execution under one roof.
✓ Proven expertise in AI-driven, interactive and immersive solutions delivered for global brands.
✓ A regional-international bridge connecting local talent with global technology, standards and networks.
We specialize in hands-on training that builds real, usable skills — not just certificates.
We stay involved after the program with mentorship and networking that turn new skills into real opportunities. Every program delivers practical skills, real mentorship, and a certificate of completion.
Nplay Academy is the training, consultation and acceleration division of Nplay, the Amman, Jordan-based creative technology company. It channels Nplay's technology and business expertise into practical, hands-on programs across AI, VR/AR, project management, customer experience and business etiquette — built on real execution experience rather than theory.
Programs are built for SMEs and business teams, students and graduates, universities and academia, entrepreneurs and startups, corporates and client-facing teams, and public sector or NGO organizations.
Yes — every program delivers practical skills, real mentorship and a certificate of completion, and Nplay Academy stays involved afterward through mentorship and networking.
Programs are based in Amman, Jordan (Khalda, Wasfi Al-Tall Street), with reach across Jordan, the GCC, Iraq and the China–Middle East corridor through Nplay Academy's partner network.
Most flagship programs run 2 to 3 days. The AI & Green Innovation Bootcamp runs 3 days, while Project Management Essentials, Customer Experience Excellence, Business Etiquette for Professionals and the VR, AR & Metaverse Lab each run 2 days.
Tell us which program interests you and we'll follow up with dates, pricing and next steps.
Office — Amman, Jordan: Khalda, Wasfi Al-Tall Street, Almehaniah Commercial, Office 203.
+962 78 1855552 · info@nplay.tech